Privacy Policy

Maid to the Rescue

Maid to the Rescue – Privacy Policy

as of 8/27/2026

At Maid to the Rescue, we deeply value your privacy and are fully committed to keeping your personal information safe and secure. This policy outlines how we gather, use, and protect your data when you interact with us at www.maidtotherescuenc.com or use our cleaning services.


1. Information We Collect

To provide you with reliable cleaning services, we may collect the following details:

  • Your full name, phone number, and email address
  • Your home address and specific service locations
  • Booking details, scheduling preferences, and notes
  • Any details or inquiries submitted through our website contact forms


2. How We Use Your Information

We use the information we gather to:

  • Process your bookings and deliver exceptional cleaning services
  • Communicate with you regarding appointments, arrival windows, and updates
  • Improve our daily operations and overall customer experience
  • Send service reminders or optional promotional offers


3. Data Protection

We employ robust security measures and industry-standard protocols to safeguard your personal data against unauthorized access, alteration, disclosure, or misuse.


4. Sharing of Information

We strictly do not sell, rent, or trade your personal data. We only share necessary information under specific circumstances:

  • With our trusted staff and service personnel directly involved in fulfilling your bookings
  • When strictly required by law, legal processes, or government requests


5. Cookies and Website Tracking

Our website may utilize cookies to enhance your browsing experience, analyze site traffic, and improve online functionality. You can adjust your browser settings to disable cookies if you prefer, though some website features may not function properly as a result.


6. Third-Party Services

We may occasionally utilize third-party tools (such as analytics software or booking platforms) to run our business efficiently. These third-party services operate under their own privacy guidelines.


7. Managing Your Marketing Preferences and Communications

You are always in control of what you receive from us:

  • Promotional Emails: You can opt out of marketing or promotional emails at any time by clicking the "unsubscribe" or "opt-out" link located at the bottom of any promotional email we send.
  • Transactional Messages: Please note that we may still email or text message you regarding active appointments, your correspondence, or transactions related to your services.
  • Text Messages: If you wish to stop receiving non-marketing text messages, simply reply STOP to any text, or follow the instructions provided within the message.


8. Your Privacy Rights

Depending on your location, you generally have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to inaccurate information
  • Request the deletion of your data, subject to any legal or record-keeping obligations


9. Data Retention

We retain your personal information only for as long as necessary to successfully deliver our cleaning services and comply with applicable legal requirements.


10. Questions and Updates

We may occasionally update this privacy policy to reflect changes in our business or legal requirements. Any modifications will be posted directly on this page.


If you have any questions or concerns regarding this policy, please reach out to us: